According a poll run by The Wall Street Journal/NBC News the public view of local and state governments is much better than that of the federal government. In fact, 75% of Americans view their local government in a positive light while only 62% say the same about the federal government.
Putting all politics aside, stats like this make one thing abundantly clear: if you work for a local government, you have a lot of potential to create change for your constituents. In order to help you do that, you’ll need to have the best and most reliable communications technology by your side. That’s where HopDial’s VoIP services can help you.
VoIP phone services help local government elected officials and public employees better connect with the people they represent, serve, and provide services to in many different ways:
Responding to a Crisis
Let’s face it. With the coronavirus (COVID-19) pandemic currently dominating our lives – not to mention the news cycle – crisis and disaster response is at the forefront of everyone in government. And even if it were, the it’s always possible that a disaster, no matter how big or small, will take place in the area that you govern. This disaster can be a natural one (hurricane, tornado, flooding, etc) or it can also be related to terrorism and violence (either domestic or foreign). No one can predict these horrific events, much less imagine them happening in their jurisdiction, which means it’s easy to be caught unprepared when a crisis rears its head.
In crisis situations, it’s more important than ever that your constituents are able to reach you. If phone lines are knocked over or power outages happen, they won’t be able to do this unless you have a VoIP phone system in place. VoIP allows local governments to redirect their phone calls to other offices and even forward calls to government worker’s cell phones.
During a crisis and the proceeding recovery effort, people are far more likely to call you with their immediate needs and concerns rather than engage in any other forms of communication. For this reason, it’s possible that you’ll need to be able to temporarily add more calling channels, something VoIP phone systems can handle with ease.
Flexible and Adaptable Technology
Your constituents’ needs can change, without notice, from day to day. That means the needs of the local government change as well. You need to be able to act quickly when priorities change so that local government offices can continue running at maximum efficiency.
Legacy phone systems that rely on landlines simply don’t allow for these changes to take place in a quick fashion. They require you to somehow predict how many phone lines you’ll need in the future, sometimes months in advance. Not only is this impractical, but in most cases it’s downright impossible to maintain a smoothly running administration. Local government often has high employee turnaround and can add many employees overnight when new plans and projects are deemed essential to the public.
HopDial’s VoIP allows new communication channels to be added at a moment’s notice when your local government’s needs change. Realistically, having a VoIP phone system allows for incredible agility in communications that a local government needs but cannot obtain using traditional phone lines.
Network Consolidation
Using traditional phone system at your government facility means your IT department has to manage two networks. This is because telephone and internet networks are completely separate from one another. Utilizing VoIP technology allows you to connect directly to your existing Ethernet or Wi-Fi network. This, in turn, completely eliminates the need to maintain that separate phone network.
Additionally, we all know how expensive it is to manage. Why continue to pay added expenses and force government workers to manage multiple networks when you can get the job done with one, and in a much more efficient manner!
Having only one network to manage allows your IT department to prioritize other things such as coming up with ways that your overall technology could be improved within the office!
Start Using HopDial’s VoIP Services Today
While local politicians have earned a majority of the public’s trust over the past few months, it’s essential that they remain up-to-date with the latest communication technologies if they want to maintain and maximize their influence and connect with the people that matter.
You can get started with using HopDial’s VoIP phone solutions for local governments today. Simply call (866) 305-0407 or click here to start the ball rolling. We can’t wait to hear from you!